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Assistance Animal Approval Process

At Envy Property Management we understand that a welcoming and safe environment is paramount to all of our residents.

If you are looking to add an assistance animal to your lease please follow the steps below to help us ensure ALL of our residents understand our pet and animal-related policies (No Pet and Animal Policy / Pet Policy / Animal Policy). In order to obtain permission for your assistance animal, we require EVERYONE to complete a third-party screening and review process. This process ensures we have formalized pet and animal-related policy acknowledgments and more accurate records to create greater mutual accountability. To clarify, Envy Property Management does NOT approve your assistance animal, we use a third-party service to complete the approval of your assistance animal.

Applying for an assistance animal through our third-party service provides a HIPAA compliant and secure way of submitting a reasonable accommodation request for an assistance animal (service animals, emotional support animals, companion animals, etc.) that will be reviewed by a third-party legal review team to ensure the accommodation request meets HUD’s Fair Housing Act guidelines. There is no cost ($0) to you to submit an accommodation request. Please make sure you are aware of Utah’s laws, for submitting a fraudulent accommodation request.

Please note: The maximum number of animals allowed in each property is 2.

STEP #1:

Visit our third-party website HERE to complete your application for an assistance animal.

STEP #2:

Contact your healthcare provider and let them know that a request has been made to allow an assistance animal to reside in the home with you. Someone will be reaching out to them to verify the request and they will be required to submit the required verification information in order to allow the animal to be approved to live in the home.

STEP #3:

Wait for the animal to be approved. EPM will contact you once the animal has been approved by our third-party provider. The animal can then move into the home once the approval has been confirmed. The time frame for approval will depend on the response time of your health care provider. You can help facilitate this process by contacting them to ensure they received the request and ask them when you can expect the request to be processed at their office.

Remember, your animal MUST be approved by our third-party screening service, BEFORE the animal can be authorized to live in the home with you.

To see a video on this process please visit: